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SecurityMetrics Named as Finalist in 2012 Stevie Awards For Sales and Customer Service
SecurityMetrics was named a finalist in the Contact Center of the Year category in the sixth annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
OREM, UT, February 03, 2012 /24-7PressRelease/ -- SecurityMetrics was named a finalist in the Contact Center of the Year category in the sixth annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program. The awards are presented by the Stevie Awards, which organizes several of the world's leading business awards shows including the prestigious International Business Awards.
SecurityMetrics was recognized by their premium level of customer service, which they apply to educate Fortune 500 businesses, large global financial institutions, and small and medium-sized retailers worldwide about payment card security requirements. Some of the company's customer service achievements include: escalation averages of less than .009 percent, a 17 second average speed to answer calls, a 24/7/365 technical support service, and 640 percent expansion of their customer service department.
More information about SecurityMetrics is available by contacting SecurityMetrics Public Relations at 801.995.6516 or pr@securitymetrics.com. Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales.
Press Release Contact Information:
Amanda Running
SecurityMetrics
PR Manager
1275 W 1600 N
Orem, UT
United States 84057
Voice: 8019956516


